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Salt Lake Server Down

  • 18th June 2026
Hello. We have noticed an issue with our server in Salt Lake City that may require a reboot as the server is unresponsive and cannot be managed via IPMI. All efforts will be made to get the server back online as soon as possible and to retain data, however, due to spontaneousness of the issue and lack of access to view logs, there may be a ...
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Fremont Down Nearly 7 Hours!

  • 3rd January 2026
Hello. A network incident occurred in the early hours of the morning, beginning around 1:07 AM WAT. Unfortunately, this was not detected by our team until 7:21 AM WAT, at which point we immediately took action and contacted our upstream provider in California for assistance and management access. Within minutes of escalation, services in Fremont ...
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Scheduled Network Maintenance – Nigeria

  • 15th December 2025
We will be carrying out scheduled network maintenance on Sunday, 28th December, affecting our Nigeria location only. This maintenance is required to implement routing optimizations, firmware upgrades, and bug remediation across our network devices to improve stability and performance. Maintenance Window Start: 1:00 PM WAT End: 6:00 ...
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Network outage update: network connectivity restored

  • 24th September 2025
Hello.   Services are now back up. Apologies for the interruption. We worked as quickly as we could with our upstream to get the network back up. Ultimately, as the issue was not within our network but rather with our upstream's network, there was little we could do but inform them in a timely manner which was done within 3minutes of the ...
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