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Announcements

Fremont Down Nearly 7 Hours!

  • 3rd January 2026
Hello. A network incident occurred in the early hours of the morning, beginning around 1:07 AM WAT. Unfortunately, this was not detected by our team until 7:21 AM WAT, at which point we immediately took action and contacted our upstream provider in California for assistance and management access. Within minutes of escalation, services in Fremont ...
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Scheduled Network Maintenance – Nigeria

  • 15th December 2025
We will be carrying out scheduled network maintenance on Sunday, 28th December, affecting our Nigeria location only. This maintenance is required to implement routing optimizations, firmware upgrades, and bug remediation across our network devices to improve stability and performance. Maintenance Window Start: 1:00 PM WAT End: 6:00 ...
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Network outage update: network connectivity restored

  • 24th September 2025
Hello.   Services are now back up. Apologies for the interruption. We worked as quickly as we could with our upstream to get the network back up. Ultimately, as the issue was not within our network but rather with our upstream's network, there was little we could do but inform them in a timely manner which was done within 3minutes of the ...
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Nigeria Outage

  • 24th September 2025
Hello.   We have observed that Nigeria has now been down for ~5 minutes and have already contacted our upstream rep and opened a ticket to get this resolved as quickly as possible. At this time, the connection between our upstream (Workonline) has gone down. Via our internet exchanges, we are still available meaning limited connectivity is ...
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