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Network outage update: network connectivity restored

  • 24th September 2025
Hello.   Services are now back up. Apologies for the interruption. We worked as quickly as we could with our upstream to get the network back up. Ultimately, as the issue was not within our network but rather with our upstream's network, there was little we could do but inform them in a timely manner which was done within 3minutes of the ...
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Nigeria Outage

  • 24th September 2025
Hello.   We have observed that Nigeria has now been down for ~5 minutes and have already contacted our upstream rep and opened a ticket to get this resolved as quickly as possible. At this time, the connection between our upstream (Workonline) has gone down. Via our internet exchanges, we are still available meaning limited connectivity is ...
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Network Update: IPv4 and IPv6 Fully Restored

  • 15th September 2025
Hello, We are pleased to inform you that network functionality for both IPv4 and IPv6 has been fully restored. Unfortunately, we were unable to complete the planned hardware refresh due to timing constraints, unavailable resources, and unforeseen circumstances. As a result, we rolled back to the existing hardware and implemented a workaround to ...
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Reminder: Network Maintenance Today – Sunday, 14th September 2025

  • 14th September 2025
Hello, This is a reminder that network maintenance in our Lagos location will start today at 12:00 PM WAT. Important: Expect intermittent network interruptions during the maintenance window (up to ~5 hours). Please ensure any sensitive or critical work is backed up before the maintenance begins. Updates will be provided on our ...
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