As users of HA web hosting rely on a remote replicated database server instead of a local one, it’s crucial to schedule maintenance and upgrades—like WordPress plugin and theme updates—during off-peak hours.
Before you start any maintenance tasks, ensure you have the latest backup of your site and a recent database backup (created via the HA phpAdmin). If you need help, don’t hesitate to contact support. All HA services come with priority support, so we can even handle the entire update process for you, provided we have the necessary permissions and access, along with a scheduled time to work.
If you’re taking on the maintenance yourself, you might encounter timeout errors. If you’re using Cloudflare, this could show up as the host being unreachable, especially when updating multiple plugins and themes simultaneously.
To avoid these errors, consider updating one item at a time. If you do run into an error message, it’s likely just the database processing in the background. A quick refresh will display a maintenance message. There’s no reason to worry, as this is normal behavior. Please refrain from trying to delete the .maintenance file and simply wait for the update to finish, which might take a few minutes depending on how many updates you're doing.
