When deploying a server using a custom ISO on our platform, it’s important to manually configure the network settings during or after installation. Below are the standard network details to use in all locations we manage.
✅ Subnet Mask
All IPv4 addresses are provisioned within a /24 subnet, which corresponds to the following netmask:
255.255.255.0
???? Gateway
The default gateway for your server will always follow this format:
x.x.x.254
Replace x.x.x with the first three octets of your assigned IP address. For example, if your IP is 192.168.15.10, then your gateway will be: 192.168.15.254
????️ Additional Notes
- Please ensure your server is configured to bring up the network interface at boot.
- DNS configuration is not automatically applied with custom ISOs; we recommend using a reliable resolver such as
8.8.8.8or1.1.1.1unless provided otherwise.
If you encounter any connectivity issues during setup, please contact support.
